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Learning & Development
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All staff at Defcredit play a role in the satisfaction of our members, making it important that they have the skills and knowledge required to successfully perform their job.
Our Human Resources team, have dedicated Learning and Development professionals whose primary role is the ongoing development of our staff.
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Regular training programs include:
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- A structured Induction Program for frontline staff
- Ongoing Refresher Training
- Six monthly Supervisor Development Training
- Specialised Home Loan Consultant Training
- Ongoing Management Development
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Defcredit's Professional Development Program is aimed at those staff identified as potential future leaders. This program incorporates on-the-job activities as well as university study.
We also encourage staff to undertake further study relating to financial services or their position, by supporting approved courses through paid study assistance, study and exam leave.
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