 |
|
Credit and debit cards
|
- Sign your card as soon as it arrives.
|
|
- Make sure that your card is kept in a safe place.
|
|
- Always keep an eye on your card during every transaction.
|
|
- Never lend your card to anyone.
|
|
- Never disclose your PIN to anyone.
|
|
- Do not keep your PIN with your card.
|
|
- Prevent anyone seeing your card number and PIN being entered at ATMs and EFTPOS terminals.
|
|
- Choose a PIN that is hard for other people to guess - never use your birth date or telephone number.
|
|
- Open statements as soon as you get them and reconcile your account monthly.
|
|
- Destroy your card by cutting it in pieces when it expires.
|
|
- Keep your card number and contact details for lost or stolen cards together in a safe place.
|
|
- Report lost or stolen cards straight away.
|
|
- If you are expecting a credit or debit card in the mail and it does not arrive within a reasonable time, call Defcredit on 1800 033 139.
|
|
PIN change machines
|
Machines that enable you to change your PIN are located at branches on a roster. Call your local branch to confirm that the machine is on site.
|
| > Download the PIN change roster |