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Code of Ethics
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Ethics are the principles which guide our decisions and actions. They provide the basis on which Defcredit builds its reputation as a good corporate citizen and an organisation whose values and behaviour are consistent with the expectations of Australian society.
Ethical standards of behaviour are necessary ingredients of a respected organisation and a fair, safe and fulfilling workplace. They are more than compliance with the laws and policies; they are also about acting with consideration for values, perspective, judgement and consequences.
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Our code of ethics includes:
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- displaying ethical work behaviours and decision-making
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- encouraging these principles in others
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- maintaining the highest levels of honesty and integrity
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- acting with a spirit of justice and equality
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- acting lawfully and within the spirit of the law
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- honouring commitments entered into in good faith
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- placing the interest of members above other interests
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- dealing equitably with members regardless of race, marital status, religion, rank, age, sexual preference, gender or political affiliation
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- respecting the privacy of our members
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- acting in a spirit of co-operation
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- ensuring that Defcredit is directed and managed through the principles of good corporate governance
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- conducting operations effectively and efficiently
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- supporting members in their search for solutions to their financial problems and aspirations
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- encouraging thrift amongst our members and the Defence Community in general
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- educating our members and staff in relevant aspects of financial awareness
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- engendering a climate of mutual respect amongst Defcredit and other financial services sector participants
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- engendering high levels of trust amongst Defcredit, the Defence Community and the wider community
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- playing a role in extending the opportunity for credit union membership to all Australians.
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